Welcome! We are here to help and please our Customers Please feel free to contact us with any questions about our products.
Our mission is simple: to provide the best products and service to our customers at the lowest prices possible. We take great pride in our company, our commitment to customer service and in the products we sell. Our online store is designed to provide you with a safe and secure environment to browse our product catalog. We custom cut all our decals to orders in our USA facilities, all materials are of the highest quality. All printed products are done in our own wharehouse as well. Thank for buying from WeaponsDecals.com.
Orders are processed as quickly as we can and will be shipped as quickly as processed. Although it may take up to 5 business days to ship some orders, depending on factors such as how busy the warehouse is at any given time, etc. As we ship large quantities of merchandise daily, occasionally an item you order may have run out. As our stock is replenished daily, any item that is not on hand usually will be back in stock within 1-4 days. In this situation you may experience a brief delay in shipping your order, but all orders generally ship within 4 business days Monday-Friday. In the event that we cannot fulfill your order within that time, we will notify you.
Every order is equally important to us, and we ship every order out just as quickly as we can. However, if you must have your merchandise by a certain date, we suggest you place the order early enough to avoid disappointment if your merchandise does not arrive on time. We do not accept returns of shipments because they did not arrive by a certain date.
If your item contains multiple items, and 1 or 2 are not on hand, we will usually ship your order, and then ship the other items within 2-4 days when they are available again. In this case, you will not be charged any extra shipping charges for the 2nd shipment.
All shipping costs are calculated in real time in the shopping cart at time of checkout. You will always know your shipping costs when you place your order. We ship by both UPS and U.S. Postal Service.
DAMAGED SHIPMENTS: Over 99.9% of our shipments arrive to the customer safe and sound. However occasionally items in a shipment are damaged in transit. All merchandise is carefully inspected prior to shipping, and professionally packed using high strength packaging materials and appropriate fill materials. If you should receive damaged items, YOU MUST RETAIN ALL SHIPPING CARTONS AND PACKING MATERIALS AND CONTACT US IMMEDIATELY. This is necessary because when we file a damage claim with the shipper, sometimes they want to collect the merchandise and packaging for inspection. As soon as we are notified by the shipper whether or not they wish to inspect the package we will let you know. If so, they will make arrangements with you directly to pick up the package(s). As soon as the claim is accepted by the shipper (in most cases this is within 24-48 hours), we will ship out your replacement items.
Refund, Returns and Cancellation Policies: We cannot offer both a return policy and sell at the low, prices we offer. Since most shoppers are looking for the best price, ALL SALES ARE CONSIDERED FINAL AT THE TIME OF SHIPMENT. In the event of receipt of damaged or defective items, please notify us within 48 hours of delivery by email to firstname.lastname@example.org In the case of defective items or wrong items shipped, etc., any merchandise returned to us must be accompanied by a return authorization number. This number will be furnished to you at the time the return is authorized, and must be on the address label or prominently marked on the box. ANY MERCHANDISE RETURNED TO US WITHOUT A RA# WILL BE REFUSED AND RETURNED TO THE SHIPPER AT THEIR EXPENSE. Please note that defective items returned to us will be exchanged for another of the exact same item. We are unable to exchange defective items for different items, unless the item returned is no longer available.
FREQUENTLY ASKED QUESTIONS:
-WHEN WILL MY ORDER SHIP? For order status inquiries, please email us at email@example.com and you will receive a prompt reply. Be sure to put your order number in your inquiry so that we can locate it in our system, and put "order status" in your email title.
-DO YOU OFFER CATALOGS? We get a lot of requests for printed catalogs, but due to rapidly changing inventory we do not offer a printed catalog, as they would be obsolete before we got them back from the printer. All orders are taken from the web site only.
-IS THERE A MINIMUM ORDER? The minimum order from the site is only $9.99
-DO YOU SHIP COD? Since allot of our products are custom made we do not offer COD.
-CAN I ORDER BY TELEPHONE? at present we do not offer orders by phone.
-CAN I PAY BY CHECK OR MONEY ORDER? Sorry we do not accept this form of payment.
-WHAT IS THE MINIMUM AGE TO ORDER? Due to state laws, we do not sell to anyone under 18 years of age. New customers will have their first order shipped "ADULT SIGNATURE REQUIRED" in order to insure that products are not shipped to minors.
-IS THE ITEM I WANT TO ORDER LEGAL IN MY STATE OR CITY? While every item we sell is legal to own in our home state, some of the items that we sell are illegal to possess in certain states, so we will not ship any item to an area where we know it to be prohibited. We try to list the ownership restrictions if any, in the descriptions of each items. If you order a prohibited item, we will contact you by email to let you know and see what you want to do about the balance of your order. However, laws change frequently and there are literally hundreds of state and local jurisdictions throughout the U.S. all with varying laws. So ultimately, it is your responsibility, not ours, to determine if the items you want to order are legal to own in your location. If you are in doubt, check your local laws before ordering.
-CAN ORDERS BE PICKED UP INSTEAD OF SHIPPED? At present we do not allow pick-ups at our facilities.
RELEASE, ASSUMPTION OF RISK, WAIVER OF LIABILITY AND INDEMNITY AGREEMENT: By purchasing any item sold by weaponsdecals.com, the buyer expressly warrants that he/she is in compliance with all applicable Federal, State, and Local laws and regulations regarding the purchase, ownership, and use of the item. It shall be the buyer's responsibility to comply with all Federal, State and Local laws governing the sale of any items listed, illustrated or sold. The buyer expressly agrees to indemnify and hold harmless weaponsdecals.com for all claims resulting directly or indirectly from the purchase, ownership, or use of the item in violation of applicable Federal, State, and Local laws or regulations. Buyer further warrants that he/she is 18 years of age or older, and understands that some items sold by weaponsdecals.com are dangerous if misused. Buyer expressly agrees to idemnify and hold harmless weaponsdecals.com for injuries which may result from use of products sold by us.
Customer Service: Monday-Friday Noon-4pm 541-946-8054
Shop Hours: Monday - Friday 8am-4pm
Thank you for Buying from WEAPONSDECALS.COM